Client Testimonials


“Recently my son got into a major accident, and as any parent knows this is a very stressful situation. But, the LF Robbins Team (Rich and Marissa) were right there to take care of everything, so I could take care of my son. They arranged and managed all of the communications with the insurance company to ensure a through and expedient claim process…the entire claims process was ‘wrapped-up’ within the week. Helping clients through a stressful time is when Independent Agents like LF Robbins truly shine and show their real value and true relationship with their customers. ” — Thank You & Kudos to the LF Robbins Team!

“We are asking for a lot of changes as my husband and I are getting divorced. I have limited time to talk at my job. So, I take breaks and say what I can to the person whom I hope can help me. I called Jackie last week, speaking in circles and not really knowing what I was asking for other than to know that I needed to separate cars and stop paying direct payment through my bank as we were shutting down that account……
Jackie asked me a few questions and completely helps me to start the untangling of the cars……She asked for my new address and a paper bill will be sent. Then Jackie emailed all of the steps in the process to me and my husband. It was a thing of beauty. It laid out all we needed to do, step by step. I so, so appreciated this…… Every step of the process Jackie was right on top of. I thought this would be an absolute nightmare. It was not and Jackie is incredibile…..Thank you for hiring Jackie.” — Mary

“Dear Marissa,

Thank you so much for all your time and patience handling my car insurance.
I know you must have called many people and went through many steps.
You are a wonderful and kind person. I was so nervous and your help was
incredible. You saved me from what could have been a real nightmare.
I appreciate all that you did for me.

Thank you,” — Janet A.

“ I recently had the pleasure of working with Laurie in your office. Confronted with a difficult situation, I previously contacted many other insurance agencies that turned me away.

From the moment I began speaking with Laurie, I breathed a sigh of relief. Rather than deeming my situation a dead end, she patiently listened to me and in a short amount of time fully understood the many details of my predicament......She was instrumental in getting my car back on the road. I will definitely consider Gallant Insurance for my future insurance needs and will tell my friends about the positive and professional experience I had with Laurie.” — Pamela D.

“"I cannot thank you enough for all you have done. You don't know how much this means to me. I have 3 kids in college and as a single parent every penny counts....."” — Another satisfied Gallant Insurance Agency & Preferred Mutual Insurance Company customer

“Ann and Safety Insurance did an awesome job thru out the whole process.

Safety's Adjuster was at the car on Monday from the accident on Friday and I had 100% Insurance check (Excellent comp price plus state tax) in my hands for a replacement car on the Friday after the accident. I was able to purchase a replacement car on Saturday.

An amazing week event with lots of connections with your team and Safety, I was extremely happy to be "in the foxhole" with the Gallant Team - A Very Very Happy Customer - much appreciated.

We are blessed for my Son's safety and professional team at Gallant and Safety that took the stress out of the accident and the car replacement process.

My Son is very happy with his new replacement car - thanks for reaching out.

Always My Best” — Pete

“JJ has done an excellent job helping us over the last few months with all the stuff we have had going on. Not many business can boast of the level of customer care you have your staff striving for daily. Makes a huge difference and never goes unnoticed.” — Scott Biron, from Westwood, MA

“I have been doing business with Gallant Insurance for over 20 years and couldn’t think of using any other insurance company. Their rates are great and they provide excellent service and care to their customers. It is always a pleasure to work with the Gallant team.” — Susan, from Lunenburg, MA

“Gallant Insurance has been my personal & business insurance agency for the past 5 years. I can always count on prompt service. They always offer honest advice to find the best solutions for whatever my situation might be. I have recommended Gallant Insurance Agency in the past and will continue to do so in the future.” — Dan, from Acton, MA

“Gallant Insurance handles all my Commercial & Personal Insurance policies. When I switched to Gallant I experienced significant savings on my personal and commercial policies. Having a versatile insurance agent with the ability to provide personalized service for the insurance needs of my business as well as my home, auto, boat, jet-ski & snow mobile policies, makes life a little easier. As a local business owner, I know I have an agent that I can trust will always look out for my best interests and will be there when I need them.” — Ken, from Littleton, MA & Moultonborough, NH